Meet Kerry, one of our rockstar consultants working on an extremely complex brand unification project for one of our enterprise clients. She's passionate about adding value to her team and her client every single day - watch to learn how!
From Work, Your Way by Lisa Hufford:
“Great consultants have a high EQ (emotional intelligence). They successfully blend hard and soft skills to demonstrate competence and character and add value."
Video Transcript: Transcript: Hi, my name is Kerry and I am a Simplicity Consultant. I am so grateful and proud to be part of a company that supports their consultants and finds them great work. In work your way founder Lisa Hufford outlines that part of delivering excellence is how you show up at work, and do the work that results in a successful outcome. A sign of a great consultant is one that encompasses her rock star rules. And while there are several rules to follow to be a rock star consultant, 10. In fact, the one that I use every day with my clients, and that resonates most with me, is rule number four, earn trust to build relationships. Over my career as an ft and a consultant. This is the one area that I feel is very important, and perhaps my superpower How do you earn trust by producing good work and connection, show up for your client and provide well thought through articulate work? In my most recent contract, I spent time learning and understanding the business and dynamics of the team asking a lot of questions and organizing my thoughts. And when I was asked to present to various teams, I gave them enough detail and information for them to get their job done, but not so much that it was overwhelming. A connected team helps drive collaboration and promotes a good working relationship. The more connected we are, the more that we share with each other. I make it my goal to take the time to get to know each of my fellow consultants and clients, both professionally and personally. Be a little bit vulnerable. share things about yourself without getting too personal. Be curious and authentic and ask thoughtful questions. This helps build rapport and trust between yourself and the client. I heard this quote once that rang very true for me.
"Your smile is your logo. Your personality is your business card, and how you leave others feeling after an experience with you becomes your trademark."